Legal
Cookie Policy
Last updated: 15 March 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners.
We use cookies and similar tracking technologies (such as pixels and local storage) in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.
2. Cookies We Use
We categorise our cookies as follows:
Strictly Necessary Cookies
These are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your cookie preferences. They do not store personally identifiable information.
| Name | Purpose | Duration |
|---|---|---|
motive_cookie_consent | Stores your cookie consent preferences | 12 months |
Analytics Cookies
These help us understand how visitors interact with our website — which pages are most visited, how long users stay, and how they arrived. All data is aggregated and anonymised before we analyse it.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics 4 | Distinguishes users | 2 years |
_ga_* | Google Analytics 4 | Maintains session state | 2 years |
Google Analytics is configured with IP anonymisation enabled. Data is processed in accordance with Google's Privacy Policy.
Functional Cookies
These enable enhanced functionality such as our AI chatbot remembering your conversation within a session.
| Name | Purpose | Duration |
|---|---|---|
motive_chat_* | Stores chatbot session state | Session |
3. Your Consent
When you first visit our website, we display a consent banner. Strictly necessary cookies are set immediately without consent (as required by PECR). Analytics and functional cookies are only set after you give consent.
You can change your preferences at any time by clicking “Cookie settings” in the footer, or by clearing your browser's cookies and reloading the page.
4. How to Control Cookies
In addition to our cookie banner, you can control cookies through your browser settings:
Please note that disabling certain cookies may affect the functionality of this website.
To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.
5. Third-Party Cookies
Some pages on our website embed content from third parties (such as maps or video players) which may set their own cookies. We have no control over these. Please refer to the relevant third party's privacy policy for details.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any changes will be posted on this page with an updated “last updated” date.
7. More Information
For more information about how we handle your personal data, see our Privacy Policy. For questions about this cookie policy, contact us at hello@motivestudio.co.uk.